Here’s the new DYM Store Credit plan:
1. You should receive your store credit on the day of the month you signed up for your membership.
- For example, if you signed up on September 3, you will receive your store credit immediately after your purchase is cleared. You will have that $20 store credit available UNTIL October 3. Then, on October 4 you will find a new $20 store credit in your account (like it has always been, no unused credit rolls over).
2. If you’d like to know the exact date your store credit will expire and renew—(a) sign into your membership, (b) click on ACCOUNT, (c) click on MEMBERSHIP (the tab on the left side of your screen, not the link at the top of the page) and refer to where it says “UPDATED AT.”
3. Here’s the easiest way to understand it— (for Silver and Gold members only) on the first of the month you will receive access to the 8 amazing DYM monthly products. But, you DO NOT get the $20 store credit on the 1st. You’ll get it on whatever date you signed up. It’s that easy.
Need to know how to USE your DYM store credit? CLICK HERE
Need to know how to access your membership resources? CLICK HERE.
If you are still having problems, drop us a note!