Before we get started: THANKS!
Thank you for trusting us to help you minister to your students. DYM exists to help you win as you change lives for the kingdom. We work hard to make sure your investment is well worth it for your church.
If you want to change your DYM membership status/tier you are in the right place.
Here are some examples of "changing your DYM membership":
- upgrading from a silver monthly membership ($19.99/month) to a silver yearly membership ($219.89/year)
- changing from a silver yearly membership ($219.89/year) to a bronze membership ($9.99/month)
- downgrading from a yearly gold membership ($274.89/year) to a DYM Games monthly tier (14.99/month)
Here is what you need to do to change your DYM membership:
All you need to do is go and purchase a NEW membership and the old one will be automatically canceled.
*Don't worry, all your previous downloads from any past memberships will be safe and sound in your account page.
Helpful info about the DYM Membership Tiers for members prior to May 2016:
EXISTING YEARLY MEMBERS
Once you’ve purchased a new yearly membership, email email@example.com to let us know that you have upgraded. Just shoot us an email and we will refund the unused portion of your previous yearly membership to the card you used to purchase the upgraded membership within 48 hours.
EXISTING MONTHLY MEMBERS
When you upgrade your monthly membership, your previous monthly membership will automatically be canceled. From that date forward, will only be charged for the new membership.
Q: If I had a membership prior to May 2016, what is that membership "called" now?
A: Anyone with a DYM Membership prior to May 2016 has a DYM Silver Membership. Either a DYM Silver Monthly or DYM Silver Yearly Membership.
We love our members! So if you are ever have questions about your specific situation... just shoot us an email and we can help you work it out!
And that's it!
Please let us know if you have any questions or if there is anything else we can do to help you lead your ministry better. Just email firstname.lastname@example.org
Thanks for loving students!
The DYM Team
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