Accessing my previous purchases

Purchased something but can’t figure out how to download it? Need access to a resource you purchased a while ago? You're in the right spot!

Here's how to do this:

1. Click on MY DOWNLOADS by hovering over your name in the navigation bar on the DYM home screen (LOGIN if you aren’t).

Screen_Shot_2020-09-03_at_11.30.11_AM.png 2. Your previous purchases should be listed on the 'My Downloads' page.

If you are unable to find the links to your previous purchases...

- Make sure you are logged in with the account (email address) that you made those purchases on.
- Check if you have any other accounts (email addresses) on file: Go to the “Forgot Password" link and enter every email address you have and see if a password reset email goes to one of those inboxes (remember to check your spam).

If you followed these instructions and still can't find your previous purchases, email us and we will help you out!

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