Before we get started: THANKS!
Thank you for trusting us to help you minister to your students. DYM exists to help you win as you change lives for the Kingdom. We work hard to make sure your investment is well worth it for your church.
If you want to change your DYM membership status/tier you are in the right place.
Here are some examples of "changing your DYM membership":
- upgrading from a silver monthly membership ($21.99/month) to a silver yearly membership ($241.89/year)
- downgrading from a silver yearly membership ($241.89/year) to a bronze membership ($11.99/month)
- downgrading from a yearly gold membership ($296.89/year) to a yearly silver membership ($241.89/year)
Here's what you need to do to change your DYM membership:
All you need to do is purchase a NEW membership and the old one will be canceled automatically. It's that easy!
- Scroll over the ACCOUNT tab on the top of your DYM screen or click here to access your account page. A drop-down menu will appear.
-Click MY ACCOUNT on the drop-down menu.
-Click the box next to the membership that you want.
-Click the SELECT button next to the box.
Follow the instructions that appear.
*Don't worry, all your previous downloads from any past memberships will be safe and sound in your account page.
Helpful information about upgrading from a silver yearly to a gold yearly membership:
If you upgrade from a silver yearly to a gold yearly membership before your silver membership expires, you are entitled to receive a refund for the unused portion of your previous yearly membership. We will send that refund to the card you used to purchase the upgraded membership.
To get this refund, just shoot us an email within 72 hours of your new membership purchase and we will process that refund for you!
When you upgrade your membership, your previous membership will be canceled automatically. From that date forward, you will only be charged for the new membership.
We love our members! So if you ever have questions about your specific situation... just shoot us an email and we can help you work it out!
Please let us know if you have any questions or if there is anything else we can do to help you lead your ministry better. Just email email@example.com
Thanks for loving students!
The DYM Team
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