You've got cash to spend! YEAH!
Here's how DYM Store Credit works:
1. You should receive your store credit on the day of the month you signed up for your membership.
- For example, if you signed up on September 3, you will receive your store credit immediately after your purchase is cleared. You will have that $20 store credit available UNTIL October 3. Then, on October 4 you will find a new $20 store credit in your account (as it has always been, unused credits do not roll over).
2. If you’d like to know the exact date your store credit will expire and renew—(a) sign into your ACCOUNT, (b) click on MEMBERSHIP (c) and look under STORE CREDIT.
3. On the first of the month, you will receive access to the 7 amazing DYM monthly products. But, you DO NOT get the $20 store credit on the 1st unless your renewal date is on the 1st. You’ll get it on whatever date you signed up. It’s that easy.
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Need to know how to USE your DYM store credit? CLICK HERE
Need to know how to access your membership resources? CLICK HERE.
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If you are still having problems, drop us a note!
Comments
6 comments
Since the new website has been up, I've been receiving $40/month credit even though my monthly membership is only $20. Is it supposed to do that?
Matt,
Thanks for your honesty!! You will definitely get a jewel in heaven for this post.
This is not exactly intentional haha. We are still working some kinks out for the store credit. Those extra points should expire sometime soon.
Don't worry about it.. If you spend your 2000 and need a couple extra bucks to grab something.. Feel free. Otherwise, just let the extra points sit in your account and they should expire soon... then everything will be back on track.
If anyone else looks at this message and is experiencing the same issue, that is most likely the case for your account as well.
Thanks for being a member Matt!
It seems all the DYM Store Credit links have been removed. How can I use my credit now?
Hey John,
So sorry for the confusion! We are having some temporary issues today with the store credit function on the website. We should have it back up and running in no time and your store credit should be available in your account like always.
Check back a little later. Thanks for your patience!
If you have any other issues you can always email us at support@downloadyouthministry.com, but we appreciate you using this helpdesk to find an answer on your own!
Jon
Looks like the Store Credit issue is happening again today?
Dan
Used $17 this week and went back to use the other $3 today and there is nothing. The store credit info is missing. Poof!
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