How do I use my DYM Store Credit?

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    Karrie Roberts

    I had a balance of 20.00 in 11-19-17 

    I used 2.60 on that same day. I had 17.40 left when I logged out. 

    Today ( 11-20-27) I want to purchase something and I was told I had no balance. So I had to pay for what I was looking for. 

    Can you tell why I lost my balance?

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